Privacy policy
This policy explains how Optiledger processes personal data and the rights available to you.
1. Data controller
Datavärde Teknik Norden AB, company registration number 559452-1477, Neongatan 5, 431 53 Mölndal, Sweden, is the data controller. Contact: info@optiledger.se.
2. Data we process and why
Contact and demo enquiries
When you contact us, we process the data you provide, such as your name, company, email, telephone number and message, to answer the enquiry, arrange a demo or provide a quotation.
The legal basis is legitimate interest or steps taken before entering into a contract.
Customer relationships and support
We process necessary contact, contract, invoice and support data to administer the customer relationship, perform contracts and comply with legal requirements.
The legal bases are contract, legal obligation and legitimate interest.
Website operation and security
Technical logs may contain IP address, time, requested page and browser or device information. They are used for operation, troubleshooting and security.
The legal basis is our legitimate interest in a secure and functional website.
Google Analytics 4
If you consent, we use Google Analytics for website statistics. Data about pages visited, interactions, approximate location, device, browser and a random identifier may then be processed. We do not send form contents or direct contact details to Google Analytics.
The legal basis is consent. Analytics is activated only after you accept analytics cookies. Read more in our cookie policy.
Data in the Optiledger service
Where we process personal data in customer test or report data solely on the customer's instructions, the customer is the controller and Optiledger is the processor. This is governed by the customer agreement and, where required, a data processing agreement.
3. Sources of data
Data comes primarily from you, the company you represent, your use of the website and, within the service, the customer or connected vehicle.
4. Recipients and transfers
We share data only where necessary for the stated purposes. Recipients may include:
- Netlify for hosting, and Google Cloud and Resend for processing website forms;
- Google for Analytics after consent;
- providers of necessary IT, communications and financial services, and public authorities where required by law.
We do not sell personal data. If data is processed outside the EU/EEA, we use a transfer mechanism permitted under the GDPR.
5. Retention
- Contact and demo enquiries are retained for as long as needed to handle the enquiry and relevant follow-up, and are then deleted.
- Customer and contract data is retained for as long as the customer relationship or legal requirements require. Accounting records are retained as required by law.
- Google Analytics data is retained only for as long as needed for website statistics. Analytics cookies follow the periods stated in the cookie policy.
- Data processed for a customer is retained in accordance with the customer agreement and the customer's instructions.
6. Your rights
You may request access, correction, erasure, restriction and, where applicable, data portability. You may object to processing based on legitimate interests and withdraw consent at any time.
Contact info@optiledger.se. We normally respond within one month and may need to verify your identity.
7. Automated decisions
We do not make decisions with legal or similarly significant effects based solely on automated processing of data covered by this policy.
8. Complaints
You may lodge a complaint with the Swedish Authority for Privacy Protection, imy.se, or the data protection authority where you live or work.
9. Changes and contact
We update this policy when necessary. The current version is always available here. Send questions to info@optiledger.se.